Certified Peer Support Specialist (Care Connector)

Are you doing what you love? We are!

Why? At our core, we are a resiliency-building company. Our purpose is to unleash the power of our employees and participants to create a resilient world, one person at a time.

As an innovative learning and collaborative organization, every position contributes to this purpose and our employees are the heart of who we are. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.

If this resonates with you, then read on!

About Our Care Connector Position:

The Care Connector is a vital role that provides support services to participants and uses their unique, lived Resiliency-Recovery Building experience to guide and support others who are recovering from mental health challenges and/or substance use. The Care Connector works collaboratively and in conjunction with our clinical teams to providing support throughout each participant's experience at Resilient Health.

What a Care Connector Does at Resilient Health:

  • Exudes characteristics of compassion, empathy, and collaboration for connection with participants, family members and staff.
  • Focus on identifying Social Determinants of Health needs of participants.
  • Resource specialist to resolve Social Determinants of Health.
  • Provides pre-engagement, engagement, and re-engagement of participants, through telephone, in person, telehealth and emails.
  • Supports targeted intervention from program staff.
  • Assists in follow up contacts, outreach, and updates.
  • Provides staff training and education.
  • Provides support in Integrated Health Clinics, in client (or family) homes and in the community, as well as in our Resilient Health locations.
  • Connects with participant, family member and teams.
  • Assists participants in determining the objectives needed to reach their recovery goals.
  • Instills hope in individuals by being a role model of recovery.
  • Models effective coping techniques and self-help strategies.
  • Provides and advocates for effective recovery-based, person-centered services.

Requirements for This Position:

  • Arizona Peer Support Specialist Certification required.
  • High school diploma or equivalent required.
  • Has received, or is currently receiving, behavioral health services.
  • Six months experience with clients in a behavioral health setting preferred.
  • Valid driver's license.
  • Valid CPR/First Aid certifications or ability to obtain within 30 days of hire.
  • Valid Fingerprint Clearance Card or ability to obtain within 90 days of hire.
  • Three-year Motor Vehicle Record that meets our auto insurance carrier's coverage requirements.

Where You Will Be Working:  2255 W. Northern Ave., Phoenix, AZ 85021.

What This Position Pays: $17.88 - $21.42, depending on education and experience

Our Perks:

  • Exceptionally generous PTO (3.5 weeks off your first year and rising in subsequent years)
  • 14 paid holidays
  • Excellent quarterly incentives
  • 403(b) with company match
  • Medical/Dental/Vision Insurance
  • Short and Long Term Disability
  • Life Insurance
  • Licensure reimbursement
  • Employee Assistance Program
  • Voluntary insurance for critical illness, accident and hospitalization
  • Pet insurance

If all of this sounds like something you were born to do, then we would love to hear from you!

In an effort to support our participants by setting healthy examples, all Resilient Health campuses are smoke-free for employees.

Resilient Health is an Equal Employment Opportunity employer and is dedicated to the principles of equal employment opportunity. Resilient Health will make reasonable accommodation for qualified individuals with known disabilities and for employees whose work requirements interfere with a religious belief.